Frequently Asked Questions
Everything you need to know about shopping with Galaxy Auto.
What is the standard shipping timeframe?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with standard delivery taking 5-7 business days depending on your location.
How do I ensure I choose the right size?
Each product page features a detailed 'Galaxy Fit Guide'. We recommend measuring a similar garment you own and comparing it to our size chart for the most accurate fit.
What is your return policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all Galaxy Auto tags still attached.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Galaxy Auto is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we audit our factories annually for fair labor practices.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.